Memorial Day: A Time for Remembrance

May 29, 2023 | I-Connect007 Editorial Team

Today is the Memorial Day federal holiday in the United States. Observed on the last Monday in May, the day is set aside to honor and mourn U.S. military personnel who died while serving in the U.S. Armed Forces. The holiday’s roots trace back to remembrance of the soldiers on both sides of the U.S. Civil War.

It’s Only Common Sense: The Problem With Reps and Principals

May 29, 2023 | Dan Beaulieu, DB Management

What’s wrong with the reps? What’s wrong with the principals? How will we fix this problem between the two? This is part two of my continuing series on the issue between the two sides. The questions I posed are ones I get on a quite regular basis from my PCB shop owners and leaders. Both parties must give a little to make it work and I have some ideas. There are definite steps we can take not only to alleviate this problem but go a long way to solving it. Over the next three weeks, I will closely study the points of division in the rep-principal relationship and discuss some sound ways to overcome this adversarial relationship.



Material Insight: My Journey From Atomic Lattices to Circuit Boards

May 23, 2023 | Preeya Kuray, AGC Multi Material America

Although I fell into the PCB world somewhat accidentally, I remember the exact moment I knew I wanted to become a material scientist. At an undergraduate engineering information fair, I saw the breadth of research possible within the...

It’s Only Common Sense: Time to Fix What’s Broken

May 22, 2023 | Dan Beaulieu, DB Management

It’s time to address the elephant in the room: What will we do about sales reps? Having sales reps in our business—as in all other industries—is not working. Not only that, but the situation is also getting worse....

A thick, high layer count multilayer is one of the hardest printed circuit boards to adapt to lead-free assembly processes. The reason: Multilayers often have through-hole and hand-soldered components and require two or more rework...

Connect the Dots: What is an Annular Ring?

May 18, 2023 | Matt Stevenson, Sunstone Circuits

Let's learn about annular rings, because a greater understanding can help ensure that your PCB designs successfully become physical boards. The annular ring is the space between the drill hole and the edge of the pad—a specified...

Customer Service Featuring:

  • Dan Beaulieu’s Five Favorite Customer Service Columns an I-Connect007 Compilation
  • A Mini Manufacturing Ecosystem by Paige Fiet
  • Customer Service Starts With a Quality Product interview with John Johnson
  • The Most Important Thing About Customer Service interview with Marge Laney
  • Positivity Boosts Employee Morale by Todd Kolmodin
  • Knowledge: The Heart of Great Customer Service interview with David Thomas
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